{"id":6351,"date":"2023-06-15T14:44:33","date_gmt":"2023-06-15T12:44:33","guid":{"rendered":"https:\/\/a1.group\/?page_id=6351"},"modified":"2025-02-14T12:42:37","modified_gmt":"2025-02-14T11:42:37","slug":"questions-and-remarks","status":"publish","type":"page","link":"https:\/\/a1.group\/compliance\/questions-and-remarks\/","title":{"rendered":"Questions and Remarks"},"content":{"rendered":"<div\n\tclass=\"wrapper wrapper__bg-color--white wrapper__spacing-top-large--20 wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t<div class='block-breadcrumbs'><a href='https:\/\/a1.group\/' class='block-breadcrumbs__home' aria-label='Home link'><\/a><span><a class=\"block-breadcrumbs__link\" href=\" https:\/\/a1.group\/ \">Home<\/a><\/span><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\"block-hero-image block-hero-image__size--large\">\n\t<div class=\"image-wrap block-hero-image__image-wrap\" data-align=\"center center\">\n\n\t\t\t<div\n\t\t\tstyle=\"background-image:url(https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2023\/03\/iStock-1180310119.jpg)\"\n\t\t\tclass=\"image image--bg image__rounded-corners--none block-hero-image__image\">\n\t\t<\/div>\n\t\n\t<\/div><\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40 wrapper__spacing-top-in-large--80      wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<h2 class=\"heading heading__color--black heading__size--default heading__align--left heading__font-family--serif heading__font-weight--bold block-heading__heading\">\n\tDo you have questions concerning Compliance?<\/h2>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans block-paragraph__paragraph\">\n\tThe employees of Group Compliance and the local compliance officers will be happy to answer your questions regarding compliance in the A1 Telekom Austria Group!<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--60       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t\n<div class=\"block-group block-group__border-color-large--primary block-group__border-size-large--none block-group__gutter--none\">\n\t\n\n<figure class=\"wp-block-table is-style-border-rows has-medium-font-size\"><table><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Contact<\/th><th class=\"has-text-align-left\" data-align=\"left\"><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Alexander Heppe<\/strong><br><br>Director Group Compliance<\/td><td class=\"has-text-align-left\" data-align=\"left\">+43 50 664 22251<br><br><a href=\"mailto:alexander.heppe@a1.group\">send E-Mail<\/a><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">List of Local Compliance Managers<\/td><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2025\/01\/A1-Group-Compliance-Contact-Details_20250107-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PDF<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white wrapper__spacing-top-large---30 wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<h2 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--serif heading__font-weight--regular block-heading__heading\">\n\tVoice your concerns<\/h2>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans block-paragraph__paragraph\">\n\tWe want to know about possible misconduct on the part of our employees, sales partners or suppliers. This is the only way we can respond. Have you become aware of incidents within the A1 Group or with our business partners in our value chain where you have doubts as to whether they are in line with the legal regulations, the Code of Conduct or the A1 Group&#8217;s compliance guidelines? Then the following communication channels are available to you for reporting:<br><br>&#8211; Raise these issues directly with your local Compliance Manager: <a href=\"https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2025\/01\/A1-Group-Compliance-Contact-Details_20250107-EN.pdf\">PDF<\/a><br>&#8211; Send an e-mail to: <a href=\"mailto:compliance@a1.group\">E-Mail<\/a><br>&#8211; You can reach us by post at:<br><br>Telekom Austria AG<br>Group Compliance<br>Lassallestr.9<br>1020 WIEN<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<h2 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--serif heading__font-weight--regular block-heading__heading\">\n\ttell.me-Whistleblower-Portal<\/h2>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans block-paragraph__paragraph\">\n\tTo assist you in situations when you believe that voicing your concerns directly is not possible, we have introduced the new <a href=\"https:\/\/www.bkms-system.net\/bkwebanon\/report\/clientInfo?cin=20teleau21&amp;c=-1&amp;language=eng\" target=\"_blank\" rel=\"noreferrer noopener\">tell.me-portal<\/a>. This specially designed communication platform is administered by an external provider who is specialized in secure and confidential handling of information. Here, you can contact us 24 hours a day, seven days a week &#8211; in all national languages of the countries where the A1 Group is operating &#8211; and make an active contribution to protecting our company. We encourage you to report any issue openly, but in case you wish to remain anonymous the platform allows an anonymous dialog.<br><br>You can be sure that we will follow up every lead and every individual case, and that those who provide information to the best of their knowledge will not have any disadvantages from drawing our attention to these incidents, as Whistleblowers in A1 are specially protected. Trust us. We are confident that no leads will be given with dishonest intentions. This also applies to tips that are not covered by local whistleblower-laws.<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__width-mobile--12 wrapper__offset-large--2 wrapper__offset-mobile--0\">\n\t\t\t\t<h2 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--serif heading__font-weight--regular block-heading__heading\">\n\ttell.me-Whistleblower-Portal<\/h2>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--10 wrapper__spacing-top-in-large--0      wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--8 wrapper__offset-large--2\">\n\t\t\t\t<p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans block-paragraph__paragraph\">\n\tIn addition to the options offered by Telekom Austria, external reporting channels are also available to whistleblowers:<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40 wrapper__spacing-top-in-large--0      wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12 wrapper__offset-large--2\">\n\t\t\t\t<div class=\"link-wrap link-wrap__align--left block-link__link-wrap\">\n\t\t\t<a\n\t\t\thref=\"https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2025\/01\/External-WB-Portals-EN-2025.pdf\"\n\t\t\tclass=\"link link__color--primary link__size--default link__icon-position--left link__font-family--sans  block-link__link\"\n\t\t\tid=\"\"\n\t\t\ttitle=\"Links to external whistleblower channels\"\n\t\t\taria-label=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span class=\"link__content\">Links to external whistleblower channels<\/span>\n\t\t<\/a>\n\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--0       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--default wrapper__gutter-desktop--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12 wrapper__offset-large--0\">\n\t\t\t\t\n<div class=\"block-group block-group__border-color-large--primary block-group__border-size-large--none block-group__gutter--none\">\n\t\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40    wrapper__divider-bottom-large   wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<h2 class=\"heading heading__color--black heading__size--default heading__align--left heading__font-family--serif heading__font-weight--bold block-heading__heading\">\n\tDiscover more<\/h2>\t<\/div>\n\n\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--0  wrapper__spacing-bottom-in-large--0     wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t\n<div class=\"block-columns block-columns__gutter-large--10 block-columns__vertical-spacing-large--30\">\n\t\n\n<div class=\"block-column block-column__width-large--4 block-column__width-mobile--12     block-column__border-color-large--primary block-column__border-size-large--none block-column__no-left-gutter-large\">\n\t\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"card-rounded card-rounded__color--concrete  block-card-rounded__card-rounded\">\n\t<div class=\"image-wrap card-rounded__image-wrap\" data-align=\"center center\">\n\n\t\t\t<div\n\t\t\tstyle=\"background-image:url(https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2023\/05\/iStock-1449070017-sm.jpg)\"\n\t\t\tclass=\"image image--bg image__rounded-corners--none card-rounded__image\">\n\t\t<\/div>\n\t\n\t<\/div>\n\t<div class=\"card-rounded__content\">\n\t\t<h5 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--sans heading__font-weight--regular card-rounded__heading\">\n\tCode of Conduct <\/h5><p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans card-rounded__paragraph\">\n\tThe Code of Conduct comprises the central behavioral policies of the A1 Telekom Austria Group.<br><a id=\"\" href=\"https:\/\/a1.group\/de\/compliance\/klare-regeln\/#code-of-conduct\"><\/a><\/p><div class=\"link-wrap link-wrap__align--left card-rounded__link-wrap\">\n\t\t\t<a\n\t\t\thref=\"https:\/\/a1.group\/compliance\/clear-rules\/\"\n\t\t\tclass=\"link link__color--primary link__size--default link__icon-position--right link__font-family--sans  card-rounded__link\"\n\t\t\tid=\"\"\n\t\t\ttitle=\"Code of Conduct\"\n\t\t\taria-label=\"\"\n\t\t\t\t\t>\n\t\t\t<i class=\"icon icon  icon__chevron-right link__icon\">\n\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24'><path d='m9.938 17.25-1.126-1.125 4.125-4.124-4.124-4.126L9.937 6.75l5.25 5.252-5.25 5.248Z' fill='currentColor' \/><\/svg><\/i>\t\t\t<span class=\"link__content\">Code of Conduct<\/span>\n\t\t<\/a>\n\t<\/div>\t<\/div>\n<\/div>\t<\/div>\n\n<\/div>\n\n\n\n<div class=\"block-column block-column__width-large--4 block-column__width-mobile--12     block-column__border-color-large--primary block-column__border-size-large--none block-column__no-left-gutter-large\">\n\t\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"card-rounded card-rounded__color--concrete  block-card-rounded__card-rounded\">\n\t<div class=\"image-wrap card-rounded__image-wrap\" data-align=\"center center\">\n\n\t\t\t<div\n\t\t\tstyle=\"background-image:url(https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2023\/06\/discovermore-ir-ergebniscenter-1321402517-Kopie.jpg)\"\n\t\t\tclass=\"image image--bg image__rounded-corners--none card-rounded__image\">\n\t\t<\/div>\n\t\n\t<\/div>\n\t<div class=\"card-rounded__content\">\n\t\t<h5 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--sans heading__font-weight--regular card-rounded__heading\">\n\tPolicies<\/h5><p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans card-rounded__paragraph\">\n\tOur policies give us concrete guidance on how to conduct ourselves in our day-to-day business.<br><a id=\"\" href=\"https:\/\/a1.group\/de\/compliance\/klare-regeln\/#richtlinien\"><\/a><\/p><div class=\"link-wrap link-wrap__align--left card-rounded__link-wrap\">\n\t\t\t<a\n\t\t\thref=\"https:\/\/a1.group\/compliance\/clear-rules\/#guidelines\"\n\t\t\tclass=\"link link__color--primary link__size--default link__icon-position--right link__font-family--sans  card-rounded__link\"\n\t\t\tid=\"\"\n\t\t\ttitle=\"Policies\"\n\t\t\taria-label=\"\"\n\t\t\t\t\t>\n\t\t\t<i class=\"icon icon  icon__chevron-right link__icon\">\n\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24'><path d='m9.938 17.25-1.126-1.125 4.125-4.124-4.124-4.126L9.937 6.75l5.25 5.252-5.25 5.248Z' fill='currentColor' \/><\/svg><\/i>\t\t\t<span class=\"link__content\">Policies<\/span>\n\t\t<\/a>\n\t<\/div>\t<\/div>\n<\/div>\t<\/div>\n\n<\/div>\n\n\n\n<div class=\"block-column block-column__width-large--4 block-column__width-mobile--12     block-column__border-color-large--primary block-column__border-size-large--none block-column__no-left-gutter-large\">\n\t\n<div\n\tclass=\"wrapper wrapper__bg-color--white  wrapper__spacing-bottom-large--40       wrapper__border-color-large--primary wrapper__border-size-large--none\"\n\t>\n\n\t\n\t\t\t<div class=\"card-rounded card-rounded__color--concrete  block-card-rounded__card-rounded\">\n\t<div class=\"image-wrap card-rounded__image-wrap\" data-align=\"top center\">\n\n\t\t\t<div\n\t\t\tstyle=\"background-image:url(https:\/\/a1.group\/wp-content\/uploads\/sites\/6\/2023\/06\/iStock-1225961203-scaled.jpg)\"\n\t\t\tclass=\"image image--bg image__rounded-corners--none card-rounded__image\">\n\t\t<\/div>\n\t\n\t<\/div>\n\t<div class=\"card-rounded__content\">\n\t\t<h5 class=\"heading heading__color--black heading__size--small heading__align--left heading__font-family--sans heading__font-weight--regular card-rounded__heading\">\n\tCompliance Management System<\/h5><p class=\"paragraph paragraph__color--black paragraph__size--default paragraph__align--left paragraph__font-family--sans card-rounded__paragraph\">\n\tFor the A1 Group compliance means much more than just implementing the current rules and regulations.<br><a id=\"\" href=\"https:\/\/a1.group\/de\/group\/compliance\/compliance-management-system\/\"><\/a><\/p><div class=\"link-wrap link-wrap__align--left card-rounded__link-wrap\">\n\t\t\t<a\n\t\t\thref=\"https:\/\/a1.group\/compliance\/compliance-management-system\/\"\n\t\t\tclass=\"link link__color--primary link__size--default link__icon-position--right link__font-family--sans  card-rounded__link\"\n\t\t\tid=\"\"\n\t\t\ttitle=\"Read more\"\n\t\t\taria-label=\"\"\n\t\t\t\t\t>\n\t\t\t<i class=\"icon icon  icon__chevron-right link__icon\">\n\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' width='24' height='24' viewBox='0 0 24 24'><path d='m9.938 17.25-1.126-1.125 4.125-4.124-4.124-4.126L9.937 6.75l5.25 5.252-5.25 5.248Z' fill='currentColor' \/><\/svg><\/i>\t\t\t<span class=\"link__content\">Read more<\/span>\n\t\t<\/a>\n\t<\/div>\t<\/div>\n<\/div>\t<\/div>\n\n<\/div>\n\n<\/div>\n\t<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":604,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"departments":[27],"class_list":["post-6351","page","type-page","status-publish","hentry","department-compliance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Questions and Remarks - A1 Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/a1.group\/compliance\/questions-and-remarks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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